Frequently Asked Questions

We can’t give you the secrets that are locked away behind the door to escape the room however, this FAQ will provide some answers to most asked questions.

WHAT IS AN ESCAPE ROOM AND HOW DO YOU PLAY?

One Team, One Hour, One Mission.  Tons of fun and make memories!

Family friendly, welcoming ages 9+, family owned and we are also escape enthusiasts!

Escape room games are a new form of interactive entertainment taking the world and the USA by storm. Participants are in a room and have a set amount of time (60 Minutes) to Escape out. How do you ESCAPE in time? Players have to race the clock by finding clues, working together and by solving puzzles in order to successfully complete their mission in time to escape the room.

Escape Rooms FL takes it one step further by incorporating multi-dimensional elements including life-sized props, hands-on elements, theatrical lighting and sounds that are combined to captivate the senses and provide an amazing experience!

AM I REALLY LOCKED IN A ROOM? SAFETY 1st!

No. Doors are unlocked, safety is key! You can exit if  using the restroom or if you become uncomfortable. Also, each room has an emergency exit plan that your game host will discuss when you arrive to play the room. At any time, you can leave the room if you decide to do so, however,  you may not re-enter as to not interrupt the other escapers experience.

SAFETY & INFECTION CONTROL IS KEY

Your ESCAPE ADVENTURE is safe entertainment! We take our guests health and safety seriously and have the current policies in place to ensure that you can still come out and have fun in a clean, safe environment. ALL BOOKINGS 4 or more ARE PRIVATE WITH NO ADDED FEE. Each reset, ALL SURFACES AND LOCKS ARE WIPED DOWN AND LYSOL IS USED in every area of our facility which has been proven effective on strains of any virus. Resets might take longer but it’s for your safety. NO FEE TO RESCHEDULE if your family member has someone ill and can not attend as long as we have 3 hour notice instead of our no refund policy we can reschedule for another date and time. Our staff is very aware of these protocols. So now we are well prepared to ensure you’re safety too. Small, controlled group entertainment is where it’s at for now. CDC has established guidelines regarding large group gatherings and community events. These are higher risk. Our controlled environment can be your SAFE PLACE for fun.

***WHAT AGES CAN PLAY A LIVE ROOM ESCAPE GAME?***

Escape Rooms FL welcomes players of all ages. Our themed attraction is designed for players that are 11+, but younger players 9-10 can still enjoy them and have fun. Anyone under the age of 8 will not be able to play and can be denied access upon arrival. Contact management to discuss and up to management to approve.  This is for safety as well as your engagement in the experience for your adventure.

Each room offers a different theme and challenge, which will require your wits. Don’t underestimate younger players – you never know when their smaller hands will come in handy.
*A supervising adult over 21 must accompany players  in the room for anyone under 9-13 years of age and will be charged as well.

Children under the age of 8, contact management for approval. Per person Rates listed do apply to all ages.

Anyone 14-17 and older can play in the room however, an adult over 21 must be on premises until adventure is complete.  No drop offs will be allowed.

An adult, 18 or over, with ID must be present to sign waiver and consent form.

HOW MANY PLAYERS CAN PARTICIPATE?

Each room is designed for up to 7-12 players at a time depending on the theme room. Couples and single players are welcome and you don’t need a full group of players in order to participate. Our online booking system matches up small groups of players so that everyone has a great experience or request a Private room.  All rooms are private with 4 or more reserved.

CAN OUR GROUP PLAY ALONE?

If your group wants an exclusive experience, you must book and pay 4 depending on the room, in the time slot you desire. If all tickets are not available to purchase when you select your time and room experience, that means tickets are already sold for that room. Keep in mind the rooms are fully immersive and part of the experience is using everyone’s strengths — including strangers — to beat the clock and escape.

WHAT IS THE PRICE?

The escape room price for all ages is $35.00 per player for 2-3 and Private rooms $29.99 per person for 4-7 players and $27.50 per person for 8 or more. This is for ALL ages. Do check or sign up for our specials and offers. Each time slot includes one full hour to complete the challenge.  Should you have a discount code, this is to be entered at the time of RESERVING your specific themed room.
Special rates available for those who book a full-room experience or more than one adventure in a day.
Special rates to all Military, Corporate and Group BookingsLook for our specials and discounts when you sign up via email. Please email us or call us for more information.

Corporate TEAM Building or Birthday events, YES! please contact us directly for package room rates and if any additional requirements or questions.  We accommodate based on availability. We are here to make your visit and adventure fun!

WHEN DO I NEED TO ARRIVE?

All “Escapers” MUST arrive 15 minutes before the scheduled game for waiver signing and briefing to your new adventure. This will provide the best experience for all  “Escapers”. Once the escape game begins, the game doors cannot be re-opened for late arrivals.  Should you arrive 5 minutes after your reserved time, management reserves the right to proceed with one of the following, deduct 15 minutes away from your experience, not allow you to start your experience, or rebook for an open date and time.NO refunds will be allowed or provided. Note, this is to allow upcoming players to have an ontime experience for their reservations.

You will check in, provided a waiver to be completed and signed by an adult 18 or older, bring your ID and the Credit Card you booked the appointment with, this is required to be admitted into the themed room.  Without your ID and Credit Card you will not be able to proceed with your reserved experience.  Your Game Host will provide you with lockers for personal items (no phones) a quick rules video, some additional information and then your off to your themed adventure.

DO YOU OFFER A REFUND IF WE CANNOT MAKE OUR TIME RESERVED?

Unfortunately all bookings are final, and there are no refunds. If you know within 24 hours in advance from your booking time that you cannot make it we can reschedule you for another available open time. However, this option is at managements discretion and is for rescheduling only and no refunds will be given.

Management also has the right to deny access should you be or become unruly or under the influence.  This is for everyone’s safety. NO Pets or smoking is permitted on site.

Are you ready for your adventure?  Can you ESCAPE in 60 minutes?  Click the RESERVE button for your themed adventure.

See you soon: Escape Rooms FL – 4937 Coconut Creek Parkway, Coconut Creek, FL 33063 #754.303.8890

(Located next to Off the Wall)

Now that you know how to play escape room games it’s time to plan your adventure!

BOOK YOUR ESCAPE ROOMDOWNLOAD WAIVER