We can’t give you the secrets that are locked away behind the door to escape the room however, this FAQ will provide some answers to most asked questions.
IMPORTANT Information – please READ
WHAT IS AN ESCAPE ROOM AND HOW DO YOU PLAY?
One Team, One Hour, One Mission. Tons of fun and make memories!
Family friendly, welcoming ages 9+, family owned and we are also escape enthusiasts!
Escape room games are a new form of interactive entertainment taking the world and the USA by storm. Participants are in a room and have a set amount of time (60 Minutes) to Escape out. How do you ESCAPE in time? Players have to race the clock by finding clues, working together and by solving puzzles in order to successfully complete their mission in time to escape the room.
Escape Rooms FL takes it one step further by incorporating multi-dimensional elements including life-sized props, hands-on elements, theatrical lighting and sounds that are combined to captivate the senses and provide an amazing experience!
AM I REALLY LOCKED IN A ROOM? SAFETY 1st!
No. Doors are unlocked, safety is key! You can exit if using the restroom or if you become uncomfortable. Also, each room has an emergency exit plan that your game host will discuss when you arrive to play the room. At any time, you can leave the room if you decide to do so, however, you may not re-enter as to not interrupt the other escapers experience.
SAFETY & INFECTION CONTROL IS KEY
Your ESCAPE ADVENTURE is safe entertainment! We take our guests health and safety seriously and have always had a policy in place to ensure that you have a fun, clean, safe environment. ALL BOOKINGS are staggered and ARE PRIVATE WITH NO ADDED FEE.
Due to the COVID spike, MASKS will be required for ALL incoming guests. YOU must have a mask to enter and in the common areas. Once in your escape environment, masks can be removed. After each reset, ALL SURFACES AND LOCKS ARE WIPED DOWN AND ENTIRE ROOM IS sanitized including every area of our facility which has been proven effective on strains of any virus. You will be required to wash your hands or utilize our ZEP sanitizing spray before touching any surfaces.
Resets might take longer but it’s for your safety. NO FEE TO RESCHEDULE if your family member has someone ill and can not attend as long as we have 3 hour notice instead of our no refund policy we can reschedule for another date and time with a $25.00 change fee. Our staff is very aware of these protocols. So now we are well prepared to ensure you’re safety too.
Small, controlled group entertainment is BEST and we offer that. CDC has established guidelines regarding large group gatherings and community events. These are higher risk. At Escape Rooms FL our controlled and small group environment can be your SAFE PLACE for fun. A mask is required to play for non vaccinated guests upon arrival and in the common areas, this is for your safety and others.
***WHAT AGES CAN PLAY A LIVE ROOM ESCAPE GAME?***
Escape Rooms FL welcomes players of all ages. Our themed attraction is designed for players that are 9 and up. Anyone under the age of 8 will not be able to play and can be denied access upon arrival. Contact management to discuss and up to management to approve. This is for safety as well as your engagement in the experience for your adventure.
Each room offers a different theme and are challenging, which will require your wits. Don’t underestimate younger players – you never know when their smaller hands will come in handy.
*A supervising adult 18 and over must accompany players in the room for anyone under 9-14 years of age and will be charged as well.*
Children under the age of 8, contact management for approval or they will be denied access.
Per person Rates listed do apply to ALL ages.
Anyone 15-17 and older can play in the room however, an adult over 21 must be on premises until adventure is complete. No drop offs will be allowed.
An adult, 18 or over, with ID MUST be present to sign waiver and consent form.
HOW MANY PLAYERS CAN PARTICIPATE?
Each room is designed for up to 7-12 players at a time depending on the theme room. Recommended group is 4. All rooms are PRIVATE at no extra cost!
WHAT IS THE PRICE?
The escape room price for all ages is $35.00 per player for 2-3 and Currently running a discount during the week $28.50 per person and weekends $29.99pp for 4 or more. This price is for ALL ages. Do check or sign up for our specials and offers. Each time slot includes one full hour to complete the challenge. Should you have a discount code, this is to be entered at the time of RESERVING your specific themed room.
Special rates available for those who book a full-room experience or more than one adventure in a day.
Special rates to all Military, Corporate and Group Bookings. Look for our specials and discounts when you sign up via email. Please email us or call us for more information.
Corporate TEAM Building or Birthday events, YES! please contact us directly for package room rates and if any additional requirements or questions. We accommodate based on availability. We are here to make your visit and adventure fun!
WHEN DO I NEED TO ARRIVE?
All “Escapers” – you will receive a text 1 hour before your in room start to remind you of the below:
IMPORTANT***You will MUST ARRIVE 15 minutes BEFORE your reserved IN room time or you will risk time being deducted from your experience. ***for safety protocols, waiver signing and briefing to your new adventure. This will provide the best experience for all “Escapers”. Once the escape game begins, the game doors cannot be re-opened for any late arrivals.
Don’t forget to BRING ID and Credit Card to check in.
At the moment we require masks for non-vaccinated guests upon arrival and in the common areas. Safety is FIRST!
Should you arrive 5-15 minutes after your IN room RESERVED time, time will be DEDUCTED from your experience. If more than 15 minutes you will NOT be allowed to start your experience. There will be a fee of $25.00 to rebook for the next open date and time.
NO REFUNDS will be allowed or provided. Note, this is to allow upcoming players to have an on time experience for their reservations.
You will first follow safety protocol procedures, lobby will be clear for when you arrive so you maybe asked to wait outside until in lobby guests depart, mask is required to enter, check in, provided a waiver to be completed and signed by an adult 18 or older, bring your ID and the Credit Card you booked the appointment with, this is required to be admitted into the themed room. Without your ID and Credit Card you will not be able to proceed with your reserved experience. Upon entering, your Game Host will direct you for hands washing/ZEP spray, provide you with lockers for personal items (no phones), a quick rules video, some additional information and then your off to your themed adventure.
DO YOU OFFER A REFUND IF WE CANNOT MAKE OUR TIME RESERVED?
Unfortunately all bookings are FINAL, and there are NO REFUNDS. If you know within 24 hours in advance from your booking time that you cannot make it, CALL US and we can reschedule you for another available open time for a $25.00 rebooking fee. NO Call, NO Show, No Refund or Reschedule is allowed.
Management also has the right to deny access or ask you to leave the escape room should you are or become unruly or under the influence. This is for everyone’s safety. NO Pets (unless approved service dog) with management approval, food or smoking is permitted on site.
You will be approving these terms and conditions at check out as well.
Are you ready for your adventure? Can you ESCAPE in 60 minutes? Click the RESERVE button for your themed adventure.
See you soon: Escape Rooms FL – 4937 Coconut Creek Parkway, Coconut Creek, FL 33063 #754.303.8890
(Located next to Off the Wall)